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 Case Details:
 
 Case Code : ERMT-014
 Case Length : 16 Pages
 Period : 2003
 Pub Date : 2003
 Teaching Note :Not Available
 Organization : Cisco
 Industry : Information Technology
 Countries : Global
 
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 << Previous Introduction
	
		| 
Cisco Systems, founded in 1984 by a group of computer scientists from Stanford 
University, shipped its first product in 1986. Since then it had grown into a 
global player in the information technology (IT) industry, with over 10,000 
employees in more than 200 offices in 54 countries. Cisco was the worldwide 
leader in Internet Protocol-based (IP) networking solutions, the backbone of the 
Internet and most corporate, education, and government networks around the 
world. Cisco provided a wide range of products and services for transporting 
data, voice and video. Cisco's bread and butter products were routers and 
switches. The switch line included equipment based on Ethernet, Gigabit 
Ethernet, Token Ring, and ATM technologies. |   
 |  
Other products included remote access servers, IP telephony equipment used to 
transmit data and voice communications over the same network, optical networking 
components, and network service and security systems.
 The company's heavy investment in Internet Protocol-based telecommunications 
equipment had proved costly when an industry wide downturn beginning in the 
early 2000s, slowed spending among telecom service providers building 
next-generation voice networks. Cisco responded with job cuts and organizational 
changes. It realigned its operations around its core technologies, and 
centralized its engineering and marketing efforts.
 
	
		|  | Background Note
			Cisco Systems was founded by Stanford University husband-and-wife 
			team Leonard Bosack and Sandra Lerner and three colleagues in 1984. 
			Bosack developed technology to link his computer lab's network with 
			his wife's network in the graduate business school. They sold their 
			first network router in 1986. Originally targeting universities, the 
			aerospace industry, and the government, the company began to target 
			large corporations in the late 1980s. Venture capitalist Donald 
			Valentine of Sequoia Capital bought a controlling stake and became 
			chairman. He hired John Morgridge of laptop maker GRiD Systems as 
			president and CEO. |  Cisco, whose products had a proven track record, had a head 
start as the market for network routers opened up in the late 1980s. Sales leapt 
from $1.5 million in 1987 to $28 million in 1989. The company went public in 
1990, when a major upheaval took place in the company. Morgridge fired Lerner, 
with whom he had clashed, and Bosack quit. The couple sold their stock for about 
$200 million. 
Enterprise Risk Management at Cisco
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